At Cyber Defend Tech, your privacy is of utmost importance to us. We are committed to safeguarding and respecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website or use our services. Please read this policy carefully to understand our practices regarding your personal data and how we treat it.
By accessing or using the Cyber Defend Tech website (the “Website”) or any of our services, you agree to the terms outlined in this Privacy Policy.
1. Who We Are
Cyber Defend Tech is a cybersecurity-focused company, headquartered in Singapore, and we operate across the Asia-Pacific (APAC) region. Our mission is to provide world-class security solutions to businesses and individuals to help them protect their digital assets and mitigate cyber threats.
This Privacy Policy applies to all personal data processed by us, including information collected through our website, services, and communications.
2. What Information Do We Collect?
We collect personal data to enhance the functionality of our services and to provide a tailored user experience. The data we collect can be categorized as follows:
a. Information You Provide to Us
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Personal Identification Information: This includes, but is not limited to, your name, email address, phone number, and company details that you provide when you:
- Register on our website
- Subscribe to our newsletter
- Request support or services
- Contact us via email or through our customer service
- Participate in surveys, webinars, or events
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Billing Information: If you purchase a product or service, we may collect financial information like payment method and billing address to process payments.
b. Automatically Collected Information
We automatically collect certain information when you visit our website, including:
- IP Address: To understand your geographic location and improve our service.
- Browser Type and Version: To optimize the website experience for your device.
- Device Information: Including the type of device, operating system, and device identifiers.
- Usage Data: Pages visited, time spent on pages, and interaction data, to help us understand how our website is being used and improve the user experience.
c. Information from Third Parties
We may receive information about you from third-party sources such as social media platforms, public databases, and our business partners, where you have permitted such third-party services to share your data with us.
3. How Do We Use Your Information?
We use the personal data we collect for the following purposes:
a. To Provide and Improve Our Services
- To deliver the services and products you request.
- To respond to customer inquiries and offer support.
- To personalize your experience on our website by providing customized content.
- To process transactions and manage your accounts.
b. Marketing and Communications
- Newsletters and Promotional Content: If you have opted in, we may send you emails about cybersecurity updates, our products, and services. You may unsubscribe from such communications at any time.
- Customer Surveys: We may use your contact information to invite you to participate in feedback surveys or promotional events.
c. Analytics and Research
We use analytical tools and software to study user behavior on our website. This helps us understand which content is popular and make improvements to user experience.
d. Legal and Regulatory Compliance
We may process your personal data to comply with legal obligations, respond to requests from public authorities, and protect the legal rights, privacy, and safety of our company and users.
4. How Do We Share Your Information?
Cyber Defend Tech does not sell, trade, or rent your personal information to third parties. However, we may share your data under the following circumstances:
a. Service Providers
We may share personal data with trusted third-party service providers who perform functions on our behalf, including:
- Payment processors
- IT and hosting providers
- Email service providers
- Analytics and marketing partners
These service providers are only permitted to use your data for the services we have contracted them to provide and must comply with strict data protection obligations.
b. Legal Obligations
We may disclose personal data when required by law, for example:
- To comply with applicable laws and regulations
- To respond to court orders, legal processes, or government requests
- To protect the rights and safety of Cyber Defend Tech, our customers, or others.
c. Business Transfers
In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction. You will be notified of such changes and any impact they may have on your data.
5. International Data Transfers
As a company headquartered in Singapore with operations across APAC, your personal data may be transferred to, stored, or processed in countries outside of your own, including countries that may not provide the same level of data protection as your home country.
However, we ensure that your data is protected by implementing adequate safeguards in compliance with applicable data protection laws, such as entering into legally binding contracts with our service providers or using industry-standard encryption.
6. Data Security
We are committed to ensuring the security of your personal data. We employ appropriate technical and organizational measures to protect against unauthorized access, alteration, disclosure, or destruction of your data.
Security measures include:
- Encryption of sensitive data (e.g., payment information)
- Secure access controls
- Regular security audits and updates to protect against vulnerabilities
- Employee training to promote cybersecurity awareness
Despite these precautions, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your information.
7. Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or for as long as required by law.
Retention periods may vary depending on:
- Legal obligations or regulatory requirements
- Contractual agreements
- Ongoing or potential legal disputes
Once the retention period has expired, your data will be securely deleted or anonymized.
8. Your Rights
As a data subject, you have certain rights regarding your personal information. These rights may include:
- Access: You can request access to the personal data we hold about you.
- Correction: You can ask us to correct inaccurate or incomplete data.
- Deletion: You can request the deletion of your personal data, subject to certain exceptions.
- Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
- Objection: You can object to the processing of your data for direct marketing or other legitimate interests.
- Consent Withdrawal: Where we rely on your consent to process your data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us at privacy@cyberdefendtech.com.
9. Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to enhance your browsing experience. Cookies are small text files placed on your device to collect information about your interactions with our website.
We use cookies for:
- Website functionality
- Analytics and performance tracking
- Targeted advertising
You can manage your cookie preferences through your browser settings. However, disabling certain cookies may limit your ability to use certain features of our website.
10. Third-Party Links
Our website may contain links to third-party websites, products, or services. We are not responsible for the privacy practices of these external websites, and we encourage you to review their privacy policies before providing any personal information.
11. Children’s Privacy
Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe that a child has provided us with their personal information, please contact us immediately, and we will take appropriate steps to delete that information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in response to changes in legal, technical, or business developments. When we update our Privacy Policy, we will notify you by posting the updated version on our website with the “Last Updated” date.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.
13. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data processing practices, please contact us at:
Cyber Defend Tech
Headquarters: Singapore
Email: privacy@cyberdefendtech.com